Halo AI Terms of Service

1. Introduction

Welcome to Halo AI, a suite of tools created by Product Studio, Inc. ("Product Studio," "we," or "us") to help you design, iterate, and launch AI-generated photos and videos. By accessing or using the Halo AI mobile applications, web experience, APIs, or related services (collectively, the "Service"), you agree to be bound by these Terms of Service (the "Terms"). If you do not agree, you may not use the Service.

2. Description of the Service

Halo AI provides a creative environment that transforms prompts, reference media, and other inputs into synthetic visual content using advanced artificial intelligence models. The Service may include experimental features, beta releases, and integrations with third-party platforms for storage, publishing, or collaboration.

3. Company Information

• Legal entity: Product Studio, Inc.
• Business address: San Francisco, California, USA
• Contact: hello@product.studio

4. Account Eligibility and Security

You must be at least 13 years old, or the minimum age required in your jurisdiction, to create a Halo AI account. For users in the European Union, you must be at least 16 years old unless a lower age is permitted by local law. You are responsible for:

• Providing accurate, current account information.
• Maintaining the confidentiality of your credentials.
• Limiting access to your devices.
• Promptly notifying us at hello@product.studio of any unauthorized use or security breach.

5. User Inputs and Generated Content

5.1 Your Inputs

You retain all rights to prompts, text, audio, video, photographs, and other assets you upload to the Service ("Inputs"). By submitting Inputs, you grant Product Studio a worldwide, non-exclusive, transferable, sublicensable, royalty-free license to host, process, reproduce, and display the Inputs:

• to operate, maintain, and provide the Service to you;
• to improve, fine-tune, and train our AI models, including recommendation models - unless you opt out of AI training via Settings -> Privacy -> AI Training or by contacting hello@product.studio (see, our Privacy Policy, Section 5, for details); and
• to enforce these Terms and comply with applicable law.

5.2 AI-Generated Outputs

Outputs produced by the Service ("Outputs") may be influenced by training data, model limitations, and user instructions. Subject to these Terms and applicable law, Product Studio assigns to you any rights it may have in the Outputs.

Copyright notice: The copyright status of AI-generated content is uncertain and evolving. The U.S. Copyright Office has determined that works generated autonomously by AI without sufficient human authorship do not qualify for copyright protection. The extent to which your Outputs may be protected depends on the degree of human creative expression you contribute through your prompts, selections, and edits. You are solely responsible for assessing whether your Outputs qualify for copyright protection and for ensuring that your use of Outputs does not infringe third-party rights. Product Studio makes no warranty that Outputs are free from third-party intellectual property claims.

You are solely responsible for ensuring that the Outputs and your use of them comply with all applicable laws, third-party rights, and platform policies.

5.3 Prohibited Content

You agree not to use the Service to generate, distribute, or store content that:

• Violates intellectual property, publicity, or privacy rights of any person.
• Depicts sexual content involving minors (CSAM) or other exploitative imagery of children.
• Constitutes non-consensual intimate imagery (NCII) - including synthetic, AI-generated, or digitally altered intimate or sexual depictions of a real, identifiable person without their explicit consent. This prohibition applies regardless of whether the depicted person is a public figure.
• Constitutes a synthetic deepfake of a real, identifiable person designed to deceive viewers as to authenticity, including without limitation synthetic media used to influence elections, commit fraud, harass, or defame.
• Promotes violence, harassment, self-harm, or illegal activity.
• Includes medical, financial, or legal advice represented as professional guidance.
• Attempts to circumvent safety systems, rate limits, or usage restrictions.
• Violates any applicable export control laws, sanctions programs, or trade restrictions.

We may review or remove content and suspend or terminate accounts for violations of these Terms or our usage guidelines. We reserve the right to report suspected CSAM to the National Center for Missing and Exploited Children (NCMEC) and to cooperate with law enforcement.

6. Subscriptions, Billing, and Refunds

6.1 Pricing and Auto-Renewal

Halo AI offers subscription plans and metered usage tiers. The material terms of each plan - including the price, billing frequency, and the fact that it will automatically renew - are disclosed at the time of purchase.

Unless you cancel before the end of the current billing period, your subscription will automatically renew at the then-current price for the same term length. Renewal charges will be applied to the payment method on file at the start of each new period. We will send you a reminder before any free trial converts to a paid subscription.

To cancel your subscription and stop future charges, you must cancel through your account settings or the relevant app marketplace (Apple App Store or Google Play) before the renewal date. Cancellation takes effect at the end of the current paid period; you will retain access until then.

6.2 Platform Fees

Purchases made through Apple App Store or Google Play are billed by the respective storefront and subject to their terms. Web purchases are processed by our payment partners and may require you to accept separate agreements.

6.3 Refunds

Refund requests are evaluated case by case. For purchases made through Apple, Google, or other third-party platforms, you must request refunds directly from those providers. For web purchases, contact support@halo.camera within 14 days of the charge and include your account email, transaction ID, and reason for the request. After 14 days of the charge, there shall be no refund.

EU/EEA Right of Withdrawal: If you are located in the European Union or European Economic Area and purchase a subscription through our website, you have the right to withdraw from the contract within 14 days of purchase without giving any reason (the statutory cooling-off period), unless you have expressly requested that performance of the Service begin during that period and acknowledged that you will lose the right of withdrawal once the Service has been fully performed. To exercise your right of withdrawal, contact hello@product.studio within 14 days of purchase.

7. Trials, Credits, and Usage Limits

We may provide promotional trials, credits, or Beta features with usage caps. Beta and experimental features are provided on an as-is, as-available basis without warranty; they may be modified, suspended, or discontinued at any time without notice and are excluded from any uptime commitments. We reserve the right to modify or revoke promotional benefits at any time. Credits and trial access have no cash value and expire as stated in the offer.

8. Data Practices

Our collection, use, and sharing of personal information are described in the Halo AI Privacy Policy, which is incorporated by reference into these Terms. By using the Service, you consent to the practices described there, including:

• Collection and storage of your Creative Content (images, prompts, outputs, and derived data) for service delivery and, where you have not opted out, AI model training.
• Collection of device identifiers and behavioral data for advertising measurement and interest-based advertising.
• Automated processing of your Creative Content and usage patterns to generate personalized content recommendations (profiling). You have the right to object to this processing - see Privacy Policy Section 11.
• Use of your name and email address for transactional and marketing communications.

You can manage your AI training, personalization, and advertising preferences at any time through Settings -> Privacy or by contacting hello@product.studio.

9. Service Availability, Updates, and Support

We aim to keep Halo AI running smoothly but do not guarantee uninterrupted access. Maintenance windows, updates, and unforeseen outages may occur. We may release updates or modifications that change how features work. Some updates may be required to continue using the Service. Support is available via support@halo.camera.

10. Third-Party Services and Integrations

Halo AI may connect with services such as Apple iCloud, Google Drive, social media platforms, or publishing partners. Your use of those integrations is subject to the third-party terms, including Apple Media Services Terms, Google Terms of Service and Privacy Policy, and TikTok Terms of Service and Privacy Policy. We are not responsible for third-party services and do not guarantee their availability or behavior.

11. Intellectual Property

Halo AI, including its software, models, visual identity, trademarks, and documentation, is owned by Product Studio or its licensors. Except for the rights expressly granted in these Terms, we reserve all rights, title, and interest in the Service. You may not reverse engineer, decompile, or attempt to derive source code or model weights, nor may you remove proprietary notices.

12. Acceptable Use

You agree to:

• Use the Service only for lawful purposes and in compliance with these Terms.
• Comply with all applicable laws, including privacy laws, export controls, and sanctions programs administered by OFAC and other competent authorities.
• Refrain from interfering with or disrupting the Service, its infrastructure, or other users' access.
• Avoid misrepresenting Outputs as created by a human when: (a) disclosure is required by law or platform policy; or (b) the Output depicts a real, identifiable person in a manner that could mislead a reasonable viewer as to authenticity.
• Where required by the EU AI Act or other applicable law, ensure that AI-generated or AI-manipulated content you publish or distribute is labeled or marked as such in a manner detectable by humans and, where technically required, in a machine-readable format consistent with applicable standards (e.g., C2PA content credentials).

13. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. PRODUCT STUDIO DOES NOT WARRANT THAT THE SERVICE WILL MEET YOUR REQUIREMENTS, BE ACCURATE, SECURE, ERROR-FREE, OR UNINTERRUPTED. PRODUCT STUDIO DOES NOT WARRANT THAT OUTPUTS WILL BE FREE FROM THIRD-PARTY INTELLECTUAL PROPERTY CLAIMS OR THAT OUTPUTS WILL QUALIFY FOR COPYRIGHT PROTECTION. YOU ASSUME ALL RISK FOR USE OF THE SERVICE AND OUTPUTS.

14. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, PRODUCT STUDIO AND ITS DIRECTORS, EMPLOYEES, LICENSORS, AND AFFILIATES WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOSS OF PROFITS, REVENUES, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE. OUR TOTAL LIABILITY FOR ALL CLAIMS IN ANY 12-MONTH PERIOD WILL NOT EXCEED THE AMOUNTS YOU PAID TO PRODUCT STUDIO FOR THE SERVICE DURING THAT PERIOD.

Nothing in this Section 14 limits or excludes our liability for: (a) death or personal injury caused by our negligence; (b) fraud or fraudulent misrepresentation; (c) any liability that cannot be limited or excluded under applicable law, including mandatory consumer protection rights.

15. Indemnification

You agree to indemnify, defend, and hold harmless Product Studio and its affiliates from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising from or related to: (a) your Inputs; (b) your use of Outputs, including any claim that your use of Outputs infringes a third party's intellectual property rights; or (c) your breach of these Terms.

Notwithstanding the foregoing, your indemnification obligation does not extend to claims that arise solely from defects or infringement inherent in Product Studio's AI models or training data, where such claims are not attributable to your Inputs or instructions.

16. Suspension, Termination, and Data on Termination

16.1 Termination by Product Studio

We may suspend or terminate your access to the Service if we reasonably believe you have violated these Terms, applicable law, or our usage policies. Except where suspension or termination is necessary to prevent imminent harm, illegal activity, or security risk, we will provide you with reasonable advance notice and an opportunity to cure the violation before termination.

16.2 Termination by You

You may cancel your subscription and terminate your account at any time through your account settings or the relevant app marketplace. Cancellation of your subscription takes effect at the end of the current paid period.

16.3 Effect of Termination

Upon termination, your right to access the Service ends immediately. The following applies to your data:

• Data export: Before your account is terminated (other than for urgent violations), you may request an export of your Creative Content by contacting hello@product.studio. We will make reasonable efforts to provide an export within 30 days of your request.
• Data deletion: Following account deletion, we will delete or anonymize your Creative Content within 90 days, except where retention is required by law, for dispute resolution, or to enforce these Terms. Creative Content already incorporated into trained model weights is subject to the model weight limitation described in our Privacy Policy, Section 5.
• Survival: Sections that by their nature should survive termination will remain in effect, including Sections 5, 11, 13, 14, 15, 17, and 20.

17. Copyright, DMCA, and Content Reporting

17.1 Copyright Infringement Policy

Product Studio respects intellectual property rights and expects users to do the same. We will respond to properly submitted notices of alleged copyright infringement in accordance with the Digital Millennium Copyright Act (17 U.S.C. Section 512) and, where applicable, equivalent laws in other jurisdictions.

17.2 Designated Copyright Agent

To submit a notice of alleged copyright infringement, provide our designated copyright agent with the following information in writing:

• A physical or electronic signature of the copyright owner or a person authorized to act on their behalf.
• Identification of the copyrighted work claimed to have been infringed.
• Identification of the material claimed to be infringing, with sufficient information to locate it on the Service.
• Your contact information (name, address, telephone number, email).
• A statement that you have a good-faith belief that the use is not authorized by the copyright owner, its agent, or law.
• A statement, made under penalty of perjury, that the information in the notice is accurate and that you are authorized to act on behalf of the copyright owner.

Designated Copyright Agent: Dillion Verma
Product Studio, Inc.
2261 Market Street STE 62732
San Francisco, CA 94114
Email: dillion@product.studio

17.3 Counter-Notice

If you believe material was removed or disabled by mistake or misidentification, you may submit a counter-notice to our copyright agent containing: (a) your physical or electronic signature; (b) identification of the removed material and its prior location; (c) a statement under penalty of perjury that you have a good-faith belief the material was removed by mistake or misidentification; and (d) your name, address, and telephone number, and a statement that you consent to the jurisdiction of the federal district court for your location.

17.4 Repeat Infringer Policy

In appropriate circumstances, Product Studio will terminate the accounts of users who are repeat infringers of intellectual property rights.

18. Feedback and Suggestions

If you provide Product Studio with feedback, suggestions, ideas, or other input regarding the Service - whether through support channels, surveys, social media, or otherwise - you grant Product Studio a perpetual, irrevocable, worldwide, royalty-free license to use, reproduce, modify, and incorporate that feedback into the Service or other products without restriction, compensation, or attribution to you. You represent that any feedback you provide does not contain confidential or proprietary information belonging to a third party.

19. Force Majeure

Product Studio will not be liable for any delay or failure to perform its obligations under these Terms to the extent that such delay or failure is caused by circumstances beyond Product Studio's reasonable control, including without limitation: acts of God, natural disasters, pandemic or public health emergency, war, terrorism, government action, internet or telecommunications infrastructure failures, cyberattacks on third-party service providers, or failure of third-party AI model or cloud infrastructure providers. In such circumstances, Product Studio's obligations will be suspended for the duration of the event, and we will use reasonable efforts to notify affected users and restore the Service as soon as practicable.

20. General Provisions

20.1 Entire Agreement

These Terms, together with the Privacy Policy and any additional terms applicable to specific features or promotions, constitute the entire agreement between you and Product Studio regarding the Service and supersede all prior agreements, representations, and understandings, whether written or oral.

20.2 Severability

If any provision of these Terms is found by a court of competent jurisdiction to be invalid, illegal, or unenforceable, that provision will be modified to the minimum extent necessary to make it enforceable, or severed if modification is not possible, and the remaining provisions will continue in full force and effect. The invalidity or unenforceability of any provision will not affect the validity or enforceability of any other provision.

20.3 Waiver

No failure or delay by Product Studio in exercising any right or remedy under these Terms will operate as a waiver of that right or remedy. No single or partial exercise of any right or remedy will preclude any further exercise of that right or remedy or the exercise of any other right or remedy.

20.4 Assignment

You may not assign or transfer your rights or obligations under these Terms without Product Studio's prior written consent. Product Studio may assign these Terms, in whole or in part, without your consent in connection with a merger, acquisition, corporate reorganization, or sale of all or substantially all of its assets, provided that the assignee assumes all obligations under these Terms. Any purported assignment in violation of this section is void.

20.5 No Third-Party Beneficiaries

These Terms are for the benefit of you and Product Studio only. Nothing in these Terms creates any right in any third party.

20.6 Relationship of the Parties

Nothing in these Terms creates a partnership, joint venture, agency, franchise, or employment relationship between you and Product Studio. You have no authority to bind Product Studio to any obligation.

21. Governing Law and Dispute Resolution

21.1 Governing Law

These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles. Where prohibited by applicable law, mandatory consumer protection rights supersede this clause.

21.2 Informal Resolution

Before initiating any formal dispute, you agree to first contact Product Studio at hello@product.studio with a written description of the dispute. The parties will attempt in good faith to resolve the matter within 30 days of that notice (the "Informal Resolution Period"). Either party may initiate formal proceedings only after the Informal Resolution Period has elapsed without resolution.

21.3 Binding Arbitration

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.

Except as provided in Sections 21.5 and 21.6, you and Product Studio agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service will be resolved exclusively by final and binding individual arbitration, rather than in court.

The arbitration will be administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules (available at www.adr.org), as modified by these Terms. The arbitration will take place in San Francisco County, California, or by video conference if mutually agreed. The arbitrator will have authority to award any relief that a court of competent jurisdiction could award, including declaratory or injunctive relief limited to your individual claim.

For claims under $10,000, you may elect to proceed by written submissions only, by telephone, or in person. For claims of $10,000 or more, the right to a hearing will be determined by the AAA Consumer Arbitration Rules. The arbitrator's award will be final and binding and may be entered as a judgment in any court of competent jurisdiction.

AAA filing fees will be allocated per the Consumer Arbitration Rules. If you demonstrate that the costs of arbitration would be prohibitive compared to litigation, Product Studio will pay so much of the fees as the arbitrator deems necessary.

21.4 Class Action Waiver

YOU AND PRODUCT STUDIO AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one person's claims and may not preside over any form of representative or class proceeding. If this class action waiver is found unenforceable as to any claim, the arbitration agreement in Section 21.3 will not apply to that claim, which must then be brought in court.

Notwithstanding the foregoing, nothing in this Section 21.4 limits your right to seek public injunctive relief under California law in a court of competent jurisdiction. Any claim for public injunctive relief will be severed from arbitration and litigated in court. To the extent permitted by law, all other aspects of your dispute - including any claim for individual monetary or other private relief - will remain subject to arbitration under Section 21.3 and will be stayed pending resolution of the public injunctive relief claim.

21.5 Exceptions to Arbitration

Notwithstanding Section 21.3, either party may:

• Bring an individual action in small claims court for disputes within that court's jurisdiction; or
• Seek emergency injunctive or other equitable relief in a court of competent jurisdiction to prevent actual or threatened infringement, misappropriation, or violation of intellectual property rights or confidential information, pending final resolution by arbitration.

21.6 EU/UK/EEA Exception

If you are located in the European Union, the United Kingdom, European Economic Area, or any other jurisdiction where binding pre-dispute arbitration agreements in consumer contracts are not enforceable under applicable law, Section 21.3 does not apply to you. Your disputes will be resolved in the courts specified in Section 21.7.

21.7 Litigation Fallback

Where arbitration does not apply under Sections 21.5 or 21.6, the parties submit to exclusive jurisdiction in the state and federal courts located in San Francisco County, California, USA, and each party waives any objection to personal jurisdiction or venue in those courts.

21.8 Opt-Out Right

You may opt out of this arbitration agreement within 30 days of first agreeing to these Terms (or within 30 days of any material update to this Section 21) by sending written notice to hello@product.studio with the subject line "Arbitration Opt-Out," your name, and your account email. Opting out does not affect any other provision of these Terms.

22. Changes to These Terms

We may update these Terms to reflect changes in technology, regulations, or our business. When we make material changes, we will notify you via email, in-product messaging, or by posting an update on our website at least 30 days before the changes take effect, where practicable. Your continued use of the Service after the effective date constitutes acceptance of the revised Terms. If you do not agree, you must stop using the Service before the effective date.

23. Contact Information

For questions, feedback, or legal notices, contact hello@product.studio or write to Product Studio, Inc., San Francisco, California, USA.

By using Halo AI, you acknowledge that you have read, understood, and agree to these Terms of Service.